At 918k, your privacy is not merely a legal obligation – it is a core value we uphold with the utmost seriousness. This document transparently explains how we collect, use, store, and protect your personal information as a member of our platform in Malaysia.
Our commitment to your privacy is reflected through these six core practices
All data transmitted between your device and 918k's servers is protected by 256-bit SSL encryption — the same standard used by leading banks in Malaysia.
Bank-Grade Encryption918k does not sell, rent, or share your personal information with any third party for marketing or commercial purposes without your explicit consent.
No Data SellingYou have the right to access, correct, request deletion of, or transfer your personal data at any time. Contact us and we will respond within 14 business days.
Right of Access · Erasure · PortabilityMembers' personal data is stored on servers secured with strict access controls, multi-layered firewalls, and regular security audits conducted by independent third parties.
Secure Servers · Regular Audits918k uses cookies solely to enhance user experience and for internal analytics. You can manage your cookie settings through your browser at any time.
Functional Cookies · Analytics · Full ControlPersonal data of inactive members will be deleted or anonymised after a defined period in accordance with applicable legal and business requirements.
Minimal Retention PolicyThis Privacy Policy is published by 918k, an online Sports Betting and casino platform operating for the Malaysian market. This document explains how we handle personal information collected from you when you use our website and services 918k.
We are committed to complying with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable related regulations. This Policy applies to all registered members, browser users, and anyone who interacts with the 918k in any capacity.
By registering an account or continuing to use the platform 918k, you agree to the terms of data collection and processing set out in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to request deletion of your data.
918k collect your personal information through various means when you use our platform. The types of data we collect are as follows:
| Data Category | Sample Information | How It Is Collected |
|---|---|---|
| Identity | Full name, date of birth, MyKad/passport number | Registration forms, KYC verification |
| Contact | Malaysian phone number, email address | Registration forms, profile updates |
| Financial | Bank account numbers, deposit/withdrawal records | DuitNow, FPX, e-wallet transactions |
| Technical | IP address, device type, browser, operating system | Automated system logs |
| Activity | Betting history, games played, session duration | Automatic platform records |
| Communications | Support chat logs, complaint tickets, emails sent to us | Customer support interactions |
Personal data collected by 918k used for the following purposes only:
918k will not use your personal data for third-party marketing purposes or share your profile with external advertisers without your explicit consent.
918k takes a strictly limited approach to sharing your personal information. We only disclose your data in the following circumstances:
Transaction information is shared with authorised payment processors such as DuitNow, FPX, and e-wallet providers solely for transaction processing purposes. They are bound by strict confidentiality agreements.
918k fully complies with court orders and lawful requests from Malaysian authorities, including PDRM, BNM, and any other relevant regulatory agencies.
Server hosting companies, cybersecurity services, and analytics providers that help us operate the platform may access limited data strictly within the scope of their assigned functions.
In all other cases outside the categories above, we will obtain your explicit consent before disclosing any of your personal information to third parties.
918k continually invest in security infrastructure to protect members' personal data. The protective measures we have in place include:
Platform 918k uses cookies and similar tracking technologies to improve functionality and user experience. The types of cookies we use are:
You can control and manage cookie settings through your browser preferences. Please note that disabling Essential Cookies may affect platform functionality. For guidance on managing cookies in popular browsers such as Chrome, Safari, or Firefox, please refer to your browser's help section.
918k retain your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by applicable Malaysian law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Data | Throughout the active account period | Account management & services |
| Financial Transaction Records | 7 years after the transaction | AMLA & PDPA legal requirements |
| Support Communication Logs | 3 years | Complaint resolution & audits |
| KYC Data & Identity Verification | 7 years after account closure | AML compliance requirements |
| Technical & System Logs | 90 days | Fraud detection & security |
Once the retention period expires, data will be securely deleted or anonymised so that it can no longer be linked to your identity.
As a member 918k, you have the following rights under Malaysia's Personal Data Protection Act 2010 (PDPA):
Request a copy of the personal data we hold about you.
Correct any inaccurate or incomplete data held in our records.
Request the deletion of your personal data under certain circumstances.
Object to the processing of your data for specific purposes.
Receive your data in a structured format for portability.
Restrict the processing of your data while a dispute is being resolved.
To exercise any of the rights above, please contact our privacy team by email at support@918k.biz with the subject line "Privacy Rights Request". We will respond within 14 working days.
Platform 918k is intended for adults aged 18 and above only. We do not knowingly collect or process personal data from individuals under the age of 18.
Should we discover that personal data belonging to a minor has been collected inadvertently, we will take immediate steps to delete such data and close the relevant account. Parents or guardians who become aware that their child has registered on 918k are requested to contact us immediately via support@918k.biz.
918k reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. When material amendments are made, we will:
Continued use of the platform 918k after the amendments take effect indicates your acceptance of the updated policy. If you disagree with the changes made, you have the right to close your account and request deletion of your data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please reach out to us through the following channels:
We are committed to taking all privacy-related enquiries seriously and will respond within 3 business days for general enquiries and 14 working days for formal data rights requests.
918k safeguards your privacy with the latest technology so you can focus on what matters most – enjoying the best Sports Betting and online casino games in Malaysia.